EZ SPA^® Technical Assistance

EZ SPA^® is a proprietary, multi-function granular compound for spa water care. It combines a clarifying agent, stable oxidizer, scale inhibitor, water conditioner and balancers (pH, TA and CH) – all in the same bottle! Spa water treated with EZ SPA^® remains scale and foam free. The convenient, once-a-week application allows spa owners to spend more time enjoying the spa and less time troubleshooting and maintaining it. EZ SPA^® is compatible with ozone and mineral purifiers as well as balancers and traditional sanitizers (chlorine and bromine).

EZ SPA^® is simple to use. Its concentrated formula oxidizes contaminants, conditions and clarifies, inhibits scale and foam, and maintains water balance. After the initial water balance, add EZ SPA^® just once-a-week with E-Z SPA BOOST for clean, clear spa water.

Other spa chemical lines are based on reactive science: wait until you have a problem, attempt to diagnose with complicated testing, and then treat by adding a multitude of chemicals that might fix the problem. EZ SPA^® works on PROACTIVE science: you actually prevent water problems (foaming, odors, pH imbalance, cloudiness) rather than adding more chemicals to treat them after they occur.

Part of the EZ SPA^® program is using EZ START upon filling the spa; this will remove most metals and minerals. EZ SPA^® does contain an effective maintenance dose of stain and scale. Under normal circumstances this stain and scale is strong enough to inhibit any staining or scaling that may develop. In certain situations, like using well water, the amount of metals and minerals may overwhelm the inhibitor, depending on how many are present in the fill water. To contain this, use EZ SPA^® as normal and if you see scale or stain start to develop use EZ START to clean the remaining metals and minerals out the water.

There’s isn’t an expiration date, however, EZ SPA^®’s effectiveness start to diminish after 2 years. The other products remain stable if stored in dry environment.

The spa care kit includes: EZ SPA^® (1 lb.), EZ SPA^® START (8 fl oz.), EZ SPA^® BOOST (1 lb.), EZ SPA^® CAL (1 lb.), EZ SPA^® UP (1 lb.), EZ SPA^® DOWN (1.5 lb.), test strips and a measuring scoop.

EZ SPA^® is compatible with the silver ion product. It is ok to start using EZ SPA^® without draining, however we do recommend draining the current water to eliminate all the chemicals your are currently using and to take full advantage of the pristine water quality that EZ SPA^®. Please make sure that your water is balanced according to the directions for use on the bottle. Consult your retail supplier or APi if you have any additional questions.

The EZ SPA^® system is an alternative to traditional chlorine-based systems. The EZ SPA^® Total Care replaces the need for chlorine additions after every use. TThis cuts chlorine usage by approximately 90%. Total Care and Boost together replace the need to maintain chlorine at 3-5ppm, thus creating a less harsh and more enjoyable spa experience.

The directions you were instructed by your dealer are correct and you will see a low Free Chlorine reading (1-2ppm) for a day or two after the addition of E-Z BOOST. You will see a Total Chlorine reading of approximately 1ppm the rest of the time.

You should clean your filter, at the very least, one time per month depending on use, if you use it every day you should clean it probably every two weeks. Filters should be replaced every 12 to 18 months. You do not need to chemically clean the filter because E-Z SPA does not leave a gunky residual. If for some reason the filter is very clogged and dirty, then you can chemically clean it, but for the most part, hose-spraying the filter will clean it nicely.

We recommend the weekly dosage amount of 1oz per 100 gallons, so for your tub you will use approximately 3 oz. weekly. You can lower that to 2oz weekly with weekly filter cleaning with a garden hose. A 2 lb bottle of EZ SPA^® will last 16 weeks. Whenever you have a heavy bather load you can add a couple of extra scoops.

1/8 oz = 1/4 tablespoon, so you need 3/8 oz = 3/4 tablespoon a 300 gallon spa.

The test strips in our EZ SPA^® Kits are Insta-TEST 5 Plus by Lamotte but any strip that measures pH, total alkalinity, total hardness and total chlorine will do.

You can test for EZ SPA^® with any standard 5-way test strip. EZ SPA^® will show up as the Total Chlorine/Total Oxidizer of .5ppm or higher will indicate sufficient EZ SPA^® in the water. You should have no problems with EZ SPA^® as long as you add the recommend weekly dosage. We do recommend that you bring a water sample monthly into your local EZ SPA^® dealer for testing.

The customer is able to use the hot tub with any amount of EZ SPA^® START. It will not harm the skin and the customer will need to rinse the filter once a day for three days in order to remove the START.

The EZ SPA^® program can be used with EZ SPA^® BOOST which is a chlorine-based sanitizer. You do not need to use EZ SPA^® with Oxy Brite. If it smells like chlorine, there’s a chance that too much chlorine was added to your spa. I’ve included our EZ SPA^® Start-up Program below.
IMPORTANT: Circulate the spa water with the jets on whenever adding chemicals to the water. For best results, circulate and filter the water at least 8 hours each day. Always start with fresh water (drain and refill) and a clean filter when converting to EZ SPA^®.
1) Add EZ SPA^® START to remove metals, phosphates, scaling carbonates and organic debris.
2) Balance your spa water by using EZ SPA^® UP and EZ SPA^® DOWN to adjust total alkalinity and pH and EZ SPA^® CAL to adjust calcium hardness.

The total chlorine is a combination of EZ Spa^®, EZ Boost and ozone. You can extend your weekly application of our products to every ten days until your total chlorine reading is 5ppm. However, a high reading is not a problem when you have a lot of spa activity. The water clarity should not be affected by a high reading either.

Bring in a water sample and check pH,TA and CH , if the TC is low, then you need more EZ SPA^® and some EZ BOOST, We also recommend to rinse filters really good with garden hose.

All you need to do is add the recommended amount of EZ Spa^® and EZ Boost weekly and rinse your filter. You do not need to run tablets with our program. Also, please consult with your local authorized dealer for additional information.

High bromine occurs in an EZ SPA^® spa due to mainly two reasons: lack of spa use or putting in too much product. The EZ SPA^® procedure calls for the use of EZ BOOST on a weekly basis instead of bromine. With only 1oz per week per 400 gallons, the chances of having a high sanitizer level drop dramatically.
Any sanitizer that is fed on a continuous basis is always dissolving, then looking for contaminants to kill. If you aren’t using the spa very often, or if you have the cover on continuously (or both), contaminants aren’t getting in the water to be killed so the sanitizer builds and builds. If on the other hand, you use the spa a little more frequently or use less of the sanitizer, levels will be lower and more consistent. EZ SPA^® does not rely on constant bromine or chlorine to work. A small weekly dose will do. The next time you drain your spa, try using EZ BOOST instead of bromine. The water will feel nicer, smell fresher, and is healthier in the long run.

Yes, EZ Up/Down can be used with any sanitizing system including bromine tablets.

Your customer does not need to use bromine in their spa. They should use 1 ounce (2 tablespoons) of E-Z BOOST per week along with the correct amount of EZ SPA^® (1 ounce per 100 gallons).

If the spa water has had bromine in it for the past 6 weeks/2 months, then drain it and refill before starting EZ SPA^®. Otherwise, just balance water and start EZ SPA^®.

EZ SPA^® has no foaming properties. The foam is likely due to bather load, bather residue, or vandalism. Use a defoamer to remove the foam and an enzyme to mop up any residue that could cause foam again. The defoamer should have the spa looking great in minutes and the enzyme will work throughout the weekend breaking down the foam causing residue.

A green-tined spa is caused by one or a combination of three things in order of likelihood (generally, not specific to the spa):
1) Oxidized copper; either from source water or a deteriorating heater.
2) Calcium hardness is too low; this allows the active ingredient in EZ SPA^® to come out of solution more rapidly.
3) Too much EZ SPA^® in the spa; this happens when the spa is not being used as frequently but the same amount of product is being used each week (the same would happen with chlorine or bromine spas, the less you use the spa the less product you need to sanitize, especially covered spas that are protected from dirt, dust, and debris, with a very minimal bather load, no contaminants get in the spa so EZ SPA^® is not being used to kill them which results in a higher amount of EZ SPA^® each week because of no introduction of significant contaminants.).

EZ SPA^® utilizes oxygen to keep spa water clear and clean; it does not normally irritate skin unless there is some problem with oxygen to the user. More likely, there was an issue with low pH. Spa water must be balanced prior to use. When a spa is covered and not used for multiple EZ SPA^® treatments the pH may move down on the scale and cause the rash. Use your spa more or uncover it periodically between treatments.

Approximately 1 person in 1,000 has a sulfate allergen which can be exacerbated with too much Total Care residual in the spa water. This may be the issue but it can usually be averted by cutting the dosage.

EZ SPA^® treated water is safe around kids… And birds!